Refund policy

 

Legal

Return & Refund Policy

Last updated: May 2026
🛡️

30-Day Satisfaction Guarantee

We stand behind Vita Skin™ completely. If you are not satisfied within 30 days of delivery, contact us and we will resolve it.

1
Eligibility for Returns ▾

To be eligible for a return or refund, the following conditions must be met:

  • ● Request within 30 days
  • ● Purchased from vitaskin.com
  • ● Provide order number
  • ● No misuse or damage
2
How to Request a Return ▾
Email support@vitaskin.com with your order number and reason.
3
Refund Process & Timeline ▾
Refunds take 5–7 business days.
4
Non-Refundable Situations ▾
Late requests or misuse are not eligible.
5
Damaged Orders ▾
Send photos within 48 hours.
6
COD Refusals ▾
Refused deliveries may incur fees.
7
Order Cancellations ▾
Cancel before dispatch only.